ORGANISATIONS - More about the OCRAS
Start with the OCRAS
We recommend that service managers start with the OCRAS. You can delegate this to relevant staff working in service development, or quality and safety.
How to use the OCRAS effectively
- Collect information from across the entire organisation
- Where available, you are able to upload evidence
- Only one registration ID per organisation will be generated, so we recommend that one person coordinates the collation of data and completes of the OCRAS.
The OCRAS builds on the National Cultural Competency Tool (NCCT) For Mental Health Services released in 2010. This tool is specifically designed to support the development of culturally responsive practice at an organisational level. The OCRAS is a web-based self assessment that generates scores based on responses provided by registered participants into a secure online portal. The OCRAS is useful for mental health organisations/services in the public, private and community-managed sectors.
How the OCRAS works
- Scores are generated across eight cultural competency standards, as well as a total overall score
- The scores are designed to assist organisations to determine their level of cultural responsiveness
- The scores will support the development of an action plan, based on the appropriate level of strategies in the implementation guide.
- The OCRAS and implementation guide allow for continuous improvement to be achieved, and progress to be measured and tracked over time.
- This process will also assist in providing evidence as part of accreditation requirements.
- To access and complete the OCRAS, your organisation will need to register for an ID.
- This registration ensures the information provided by your organisation remains secure and private.
- Information can only be accessed, saved, reviewed and amended by your organisation.
- Each organisation will receive one ID.
Information completed and stored in the OCRAS
MHiMA has access to data on who has registered for the OCRAS. MHiMA does not have access to the individual scores obtained for each cultural competency standard but does have access to the one overall score. This data will be reported as de-identified aggregate data by MHiMA to track changes over time and to enable MHiMA to develop ongoing targeted support strategies.
Individual services developing action plans are also encouraged to discuss and share their information with MHiMA.
MHiMA will maintain organisational confidentiality at all times.